Archives
TransDyne keeps all voice files and transcribed reports readily available in our transcription systems for a period of 90 days from the date the voice files are received. From this point, they are archived for a set period of time, adjusted as per your needs. After this, they are permanently removed for your confidentiality and safety. TransDyne can provide you with a copy of the archived files before they are removed.
Accessing the Archives
If you need to retrieve a transcribed report from the past 90 days, you can access TransDyne's secure portal and search for a document based on multiple criteria like Date of Service, Date of Dictation, MRN #, Patient Name, Provider Name or a combination of any of these criteria. You can also call our customer support who will track your document down and resubmit to you.