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Web Delivery

Most users of outsourced transcription services have problems with either sending their dictations, receiving finished documents or accessing old records.

TransDyne’s Web Delivery System addresses all of these problems. The Web Delivery system is a browser-based system that enables users to work with little or no software on their computer.

Some of the best-in-class features of the Web Delivery System are:

User Profiles:
Multiple users can use the system and can be given different access privileges. A user can be limited to access a single provider’s documents or can be given access to multiple providers’ documents.

Super users can even set up the profiles of other users and can change these profiles at the click of a mouse. This ease of use helps address secretarial changes, holidays and days off, etc.

Inbox:
The InBox is the place where all newly delivered documents are displayed. A user can choose to open and review a document or can download multiple documents as well as save or print them.


Once a document is saved or printed, it is not shown in the InBox. The InBox only shows current status of work to be filed or handled.

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QC Hold:
Occasionally, our transcriptionists might have to leave a few blanks in a document. This could be because of non-receipt of patient names, poor audio or other reasons that caused the audio to be indecipherable. In such cases, Web Delivery users can review such documents placed in the QC Hold, make necessary changes or additions and then file or print the document.

Powerful Archival and Search Options:
Once logged in to Web Delivery, a user can search for a document based on different criteria like Date of Service, Date of Dictation, MRN #, Patient Name, Provider Name or a combination of any of these criteria.

The Archival systems on our servers ensure that users can find documents dating back to dictations that are several months old. This search can be completed in just a few seconds time.

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Job Summary:
Often, office staff find it hard to track the number of dictations sent on a day or the number of documents dictated in a single dictation.

The Job Summary screen gives the details of all the dictations sent, in date order, and lists the number of dictations sent, the number of dictations that were received or are pending, etc. From this snapshot of a date, a user can choose explore even further to the dictation level and list details of all dictations sent on a given date.

With its multiple features and the ease of use, TransDyne’s Web Delivery system is one of our best integrated outsourced transcription tools.

A few key benefits of the Web Delivery system are:


::  Drastically reduces work related to filing documents and tracking dictations

::  Eliminates scope for missing documents

::  No investment in hardware or software

::  Can be configured in a multi-user, multi-provider setting

::  Continuous upgrades without any changes at the client’s computer system

The Web Delivery System has been very well-received by our client base and is the preferred document delivery platform for most of our small and medium-sized clients.

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