Security & Compliance at TransDyne

At TransDyne, safeguarding clinical and patient data is our highest priority. We implement industry-leading security measures and follow rigorous processes to ensure the confidentiality, integrity, and availability of all sensitive information.

Key Security Controls

Infrastructure & Network Security

  • Our services are hosted in a resilient, multi-region cloud environment to ensure high availability and fault tolerance.
  • All operations run within private, segmented networks with strict access controls limiting connectivity to authorized endpoints only.
  • All inbound and outbound communications are encrypted with TLS 1.2 or higher.

Data Protection & Retention

  • Data is encrypted at rest and in transit using robust encryption standards.
  • Automated data retention policies ensure that data—including protected health information (PHI) and recordings—is securely deleted when no longer needed.
  • Backup and storage systems follow the same stringent encryption and access controls.

Identity & Access Management

  • Centralized authentication with optional single sign-on (SSO) minimizes credential sprawl.
  • Role-based access and least-privilege principles govern all user and service permissions.
  • Regular reviews and automated checks detect and remove unnecessary access rights.

Monitoring, Logging & Auditing

  • Real-time alerts detect errors and anomalies, enabling prompt response.
  • Comprehensive logging records system and user activities to support forensic analysis.
  • Immutable audit trails maintain a tamper-proof history of critical events.

Device & Endpoint Security

  • Devices and client-side applications encrypt sensitive recordings at rest.
  • Hardened operating environments and minimized software reduce attack surfaces.
  • Offline modes maintain security even when disconnected from the network.

Governance, Assurance & Compliance

  • Annual third-party security audits validate our policies, architecture, and controls.
  • Regular penetration tests help proactively identify and remediate vulnerabilities.
  • We maintain compliance with HIPAA and applicable data protection regulations relevant to our clients.

Customer Data Rights & Lifecycle

  • Customers retain control over their data, with options for export or deletion upon request.
  • Data is purged automatically according to retention schedules, minimizing risk.
  • Secure handling of backups and archived data ensures ongoing protection.

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